DKI Inspire 2024

Many restoration companies have grown up and grown bigger thanks to a mix of the owner's personality and reputation, program work, and basic local demand and need. But at some point, every business reaches a point where they must hire a salesperson to continue their growth. How do you go about that? What kind of person are you looking for, and how do you train them? But even more importantly, how should you be thinking about sales overall? In this session Chris will be teaching the concept of Pain-Solution Selling, and will demonstrate how natural and effective it can be to sell this way in your business. Throw away everything you think you know about sales- Chris is going to paint a new picture of how to do sales in the restoration business, and give you a practical roadmap for you to begin building a sales operation within your business.

In Metrics to Momentum: Turning Data into Performance Power, we explore data-driven performance, best practices for operational efficiency, and methods to improve estimation and claims handling. We'll also discuss key tools and resources to streamline workflows and drive long-term success.

Beyond the Balance Sheet – The future of DKI Canada Finance will introduce the new financial reporting requirements for franchisees starting January 2025. This session will review in depth the different quarterly, semi-annual, and annual reports, and allow members to ask questions after the presentation.