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Monday, November 4
 

11:00am EST

The Customer Experience: Performance Excellence
Monday November 4, 2024 11:00am - 12:00pm EST
Your company's delivery of Experience vs Service; understand your value and failure demand that determines customer project acceptance and your company market differentiator. What leads to breakdown and what leads to engagement and closed files!
Speakers
SB
Monday November 4, 2024 11:00am - 12:00pm EST
  Guest Speaker

12:00pm EST

Member Spotlight: Navigating the Storm
Monday November 4, 2024 12:00pm - 12:45pm EST
Speakers
RK

Randy Klann

President, DKI - Precision Restorations
Monday November 4, 2024 12:00pm - 12:45pm EST
  Guest Speaker
 
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